Switch delivery partners
Explore alternative carriers and services when performance or requirements change.
-
Why Asendia
Why Asendia
Your trusted global delivery partner to grow your business.
Present in 20 countries, delivering worldwide- About us, our values & ESG — Building a better future
- We help you grow, improve & save — See how we deliver results
- Trusted by market leaders — Customer case studies
- Valuable insights — Blog & resources
The Asendia difference smart-design by Asendia®By uniting multi-carrier power, advanced technology, and global expertise, we empower you to scale internationally faster, smarter, and with total confidence.
-
Mail services
Global reach. Added value.
We provide cost-effective and ultra-reliable mail distribution worldwide, along with additional services and insights to help maximise your ROI.
- Overview — An introduction to all our international mailing services
- Marketing Mail — Reach more customers
- Business Mail — Secure communications
- Publications — Print and digital
- Mail fulfillment — End-to-end solutions
- Subscription management — Asendia Press Edigroup
- Insights — Blog, reports & industry
No-one knows mail like Asendia.Founded by La Poste and Swiss Post, we are your international mail experts.
Learn more → -
Who works with us
The right delivery solutions for every stage of growth
From start-ups to global enterprises, we help you deliver more — simply, reliably and at scale.
Solutions by business stageKey sector expertise
Enterprise retailers
Global delivery & returns, for the biggest names in retail.
Enterprise retail demands more than reliable delivery. You need the agility to respond to changing markets, the capacity to manage peak-season surges and the flexibility to meet different customer expectations around the world.
Asendia combines a carrier-agnostic network, international e-commerce expertise and bespoke technology integrations to design scalable delivery and returns solutions around your operations, commercial priorities and future growth.
Tailor-made solutions
Multi-carrier agility
Enterprise support
Global scale
Leading e-commerce brands choose Asendia for global scale, local expertise and agility
Supporting the international ambitions of established retailers and global brands.
One relationship. A global presence & network.
Global reach. Local expertise.
From one central distribution centre or multiple origin markets, Asendia connects your business to international logistics networks, local delivery partners and specialist teams through one coordinated relationship.
200+
Destinations worldwide
17
Countries with Asendia operations
2,000+
People across the business
1
Coordinated delivery relationship
Our approach · Delivery choice that drives growth
Bespoke delivery solutions designed around your business.
From global logistics to the final mile, we design international delivery solutions that meet your commercial goals and local shopper expectations.
We start with your shipping profile, priority markets and customer needs. Guided by our smart-design by asendia® philosophy, we bring together the right delivery partners, customs expertise and technology to create a flexible, carrier-agnostic solution.
We can design solutions that support the goals of all your stakeholders, from Operations and CX to Marketing, ESG, and Compliance.
How we deliver
Cross-border expertise and multi-carrier power
We manage the international journey, from shipment handover through to local delivery.
You deliver better shopper experiences and greater operational efficiency in a fast-evolving global market.
01 / Integrate
Connect your operation
Align shipment data, labels and handover processes with your systems.
02 / Process
Prepare for export
Process shipments and coordinate suitable international freight routes.
03 / Clear
Manage customs
Work with customs specialists to meet destination requirements.
04 / Deliver
Reach shoppers locally
Postal and commercial partners complete the selected delivery service.
With hundreds of delivery options available, these are just a few examples of our delivery partners.
Built for change
When the world changes, your delivery strategy can too.
Carrier-agnostic by design, Asendia helps you respond when markets, networks and customer expectations change.
Our flexible approach gives you options beyond a single delivery network.
Adapt shipping routes
Evaluate different international routes when disruptions affect your supply chain.
Respond to new regulations
Navigate changing customs rules, duties and cross-border requirements.
Meet changing shopper needs
Adjust delivery speeds, prices and options to suit different markets.
Built for enterprise demands
More than delivery. A partner for what comes next.
The account management, operational planning and specialist collaboration that complex retail businesses need.
Dedicated account support
Structured performance reviews, clear escalation routes and specialist support.
Multi-supplier collaboration
Work with Asendia alongside your existing logistics suppliers and shipping technology.
Operational planning
Coordinate forecasts, capacity requirements and escalation processes across markets.
Continuous improvement
Review performance and collaborate on improvements to processes, reporting and service delivery.
ESG / RESPONSIBLE DELIVERY
Supporting your environmental and social priorities
Explore efficient logistics, relevant delivery choices and reporting approaches aligned with your ESG objectives.
PEAK SEASON MANAGEMENT
Plan ahead. Stay ready for demand.
Forecasting and proactive communication help coordinate collections, capacity, delivery partners and escalation routes during busy trading periods.
Connected technology
Smart-Tech designed for high-volume shippers.
From ready-made integrations to bespoke IT, connect your systems, automate shipping and gain the visibility to optimise performance.
Flexible & bespoke integrations
Connect existing e-commerce, warehouse and fulfilment systems through the integration approach your operation needs.
Smarter shipping workflows
Streamline labels, customs data and order processing, with tracking information across delivery partners.
Visibility & optimisation
Use reporting and operational insights to monitor performance, identify improvements and adapt as volumes grow.
Automation in action
Capacity-boosting robotics
Watch automated parcel sorting and robotic over-labelling at Asendia UK's Heathrow processing centre, helping retailers process growing international volumes.
Customs & international returns
Customs and returns solutions built for flexibility and scale.
Simplify cross-border complexity and create a smoother experience for your shoppers, with expert customs support and international returns designed around your business.
01 / CUSTOMS CONFIDENCE
Make borders less of a barrier
Our specialists help you manage shipment data, clearance requirements, duties and taxes, including DDP and DAP options where available, to reduce avoidable delays and unexpected costs.
- Country-specific customs and compliance guidance
- Coordination with customs and delivery partners
02 / INTERNATIONAL RETURNS
Make returns work harder
Offer convenient local drop-off or collection options in eligible markets, while tailoring returns routing, consolidation and reporting to your operational needs.
- A simpler experience for international shoppers
- Greater operational efficiency and visibility
Let's design your international delivery solution.
Already know what your business needs? Speak to our specialists about your markets, volumes and delivery requirements.
Customer success
Supporting international growth with FARFETCH.
See how Asendia supports the international delivery requirements of a leading global fashion platform.
Watch the FARFETCH case study to discover how our expertise and delivery solutions support complex international e-commerce.
Enterprise shipping FAQs
Questions from enterprise retailers.
Can Asendia create a bespoke international delivery solution?
Yes. We assess your shipping origins, destinations, parcel volumes, customer expectations and operational requirements to design a suitable combination of services, partners and technology.
Can Asendia work alongside our existing carriers?
Yes. Asendia can form part of a multi-supplier strategy, working alongside existing delivery providers or through compatible shipping platforms.
How can delivery choice improve international conversion?
Relevant delivery speeds, prices and collection options can reduce checkout friction and help shoppers select a service that suits their needs. Results vary by market and customer base.
Can Asendia integrate with enterprise e-commerce systems?
Asendia supports a range of integration approaches. The right solution depends on your technology stack, required services and shipping workflows.
How does Asendia support peak trading periods?
We work with enterprise customers on forecasting, collection planning, international transport capacity, customs gateways, last-mile partners and escalation.
Can Asendia support duties-paid delivery and international returns?
We can help evaluate duties and tax arrangements, including DDP where available, alongside returns options suited to your markets and operations.
Let's design your next stage of growth
Your global delivery strategy deserves a smarter design.
Tell us where you ship, what your customers expect and what you'd like to improve. Our enterprise team can help shape a delivery and returns solution around your business.
