start-ups and small businesses

International shipping made simple, so you can focus on growing your business.

Asendia makes international shipping easier for small e-commerce businesses, helping you reach more customers, control costs and offer the kind of delivery experience shoppers expect from bigger brands.

With flexible delivery options, easy-to-use technology and expert support, Asendia takes the complexity out of international shipping, helping you grow your business with confidence.

Simple to get started Competitive delivery options Expert international support Returns solutions
Owner of a growing e-commerce business preparing orders
Built for owner-run businesses

International shipping shouldn’t add complexity to your day. It should make it easier to reach new customers and grow your business.

Spend more time growing your business and less time comparing carriers, preparing shipments, chasing parcels and answering delivery questions.

Save time

Less delivery admin

Simplify international shipping through one partner instead of managing separate carrier arrangements for every destination.

Control costs

Access competitive options

Balance price, speed, tracking and customer expectations rather than paying premium courier prices for every parcel.

Look bigger

Offer a big-brand experience

Give international shoppers reliable delivery, tracking, customs support and returns that build trust in your brand.

Keep growing

Add more as you need it

Add destinations, delivery options, returns and technology as international demand grows.

Fewer headaches

Spend less time dealing with delivery problems.

From parcel tracking to customs and returns, we help make international delivery easier to manage.

Small e-commerce business preparing international parcels
Better visibility Fewer “Where's my parcel?” questions.
Fewer customs surprises Reduce avoidable border delays.
Easier returns A clearer return journey for customers.
e-PAQ delivery and returns

More delivery choice. Better experiences for your customers.

Choose the international delivery and returns services that fit your customers, your destinations and your business.

Customer receiving a home delivery parcel
Reliable & global

Home Delivery

Home delivery that connects you to the world.

Accessible, dependable, and crafted to deliver confidence in every market. Four home delivery solutions to choose from.

  • 4 services; budget-friendly to best-in-class
  • Full tracking visibility
  • Customs & duty management
Explore home delivery
Customer collecting a parcel from a locker
Shopper freedom

Out-of-Home

Today's shoppers value choice and flexibility.

e-PAQ's out-of-home solutions give shoppers the freedom to collect parcels where and when it suits them best.

  • Carrier-agnostic dense network
  • Collection points & lockers globally
  • Secure & 24/7 access
Explore out-of-home delivery
Customer preparing a parcel for return
Customer loyalty

Returns

A great returns experience keeps customers coming back.

e-PAQ Returns makes it easy to manage global reverse logistics efficiently and transparently.

  • Local return addresses
  • Prepaid labels & QR codes
  • Faster refunds for shoppers
Explore returns solutions
Easy to connect

Connect the e-commerce tools you already use.

Starting international shipping shouldn't mean rebuilding your e-commerce setup.

Asendia makes it easier to connect your store or marketplace to our shipping technology, helping automate order data, labels, customs information and tracking.

Explore our shipping technology →
Connect with popular e-commerce platforms and marketplaces

Scale across sales channels without added complexity. Asendia integrations make global shipping simple and connected.

Gemma Vasey
Gemma VaseySmall Business SpecialistAsendia
Small business. Big-brand experience.

Give shoppers confidence to buy from you.

International customers don't lower their expectations because you're a smaller retailer.

They still want affordable delivery, clear tracking, smooth customs clearance and straightforward returns.

Asendia helps you provide that experience without building the infrastructure yourself.

The best of both worlds

More choice than your national postal service. Better value than an express courier.

Choose the right balance of price, speed and tracking for each market.

More choice than national post

More options as you grow

Access postal and commercial delivery services through one relationship.

  • More delivery options
  • Tracked services
  • Customs support
  • International returns
Better value than express

A strong experience without always paying premium prices

Use cost-effective tracked services when express speed isn't necessary.

  • Better balance of cost and speed
  • Trusted local delivery partners
  • Tracked delivery options
  • Faster services when needed
Be customs confident

Take the complexity out of cross-border customs.

Customs shouldn't become a barrier to international growth.

Asendia can help you get the right shipment data in place, understand duties and taxes, and choose suitable clearance options for the markets you sell to.

International e-commerce customs clearance and compliance
Get the data right Support with customs information, product data and declarations.
Understand duties & taxes Make international costs clearer for your business and customers.
Reduce border friction Help minimise avoidable delays and customs surprises.
How it works

You sell. We help make cross-border delivery work.

Asendia combines technology, international processing, customs expertise and local delivery partners into one manageable solution.

01

Your customer orders

The international order is placed through your online store or marketplace.

02

Prepare the parcel

Create the shipping label and provide the required parcel and customs data.

03

Asendia processes it

We prepare your shipment for international export and move it by the appropriate route.

04

Customs is handled

Required customs processes are completed with our network of specialist partners.

05

Delivered locally

A postal or commercial last-mile partner delivers the parcel to your customer.

Local experience. International reach.

Your customers already know and trust our established local delivery partners.

We help you offer locally relevant delivery experiences worldwide, building trust at checkout to boost conversions.

Globe map showing international delivery reach
  • More choice Delivery options for different markets.
  • Better value Balance cost, speed and service.
  • Local expertise Trusted in-country delivery networks.
Designed to grow with you

Start simple. Add sophistication when you need it.

Your delivery setup shouldn't hold your business back when international orders begin to take off.

As your volumes, destinations and customer expectations grow, Asendia can help you introduce more delivery choice, improve returns, strengthen customs processes and connect more of your technology.

  • Add more international destinations
  • Introduce multiple delivery services
  • Improve customs and duties management
  • Add international returns
  • Connect e-commerce and shipping platforms
  • Optimise cost, speed and customer experience
A simpler option for lower volumes

Shipping under 100 parcels a month? Try SendNow.

A simple self-service way to send parcels internationally with Asendia.

Get started quickly, compare services and prices, book shipments online and manage your parcels in one place.

No minimum volume Quick onboarding Competitive rates
VISIT SENDNOW →

Availability and services vary by sending country.

SendNow international shipping booking interface
Compare services and choose the option that works for you.
Start-up shipping FAQs

International shipping without the jargon.

What is the best international shipping setup for a small e-commerce business?

There isn't one service that is best for every small e-commerce business. Start with your main destinations, parcel size and weight, order value and the delivery promise you want to make to customers.

When should I use SendNow instead?

If you're sending fewer than around 100 parcels per month and want a straightforward self-service way to book shipments, SendNow may be the better place to start where it is available.

How does Asendia compare with my national postal service?

Asendia can give you access to both postal and commercial delivery services through one relationship, with additional options for tracking, customs support and returns as your international business grows.

How does Asendia compare with an express courier?

When express speed isn't necessary, Asendia can provide more cost-effective tracked delivery options that balance price, speed and customer experience. Faster premium options can still be used when required.

Do I need several international carrier accounts?

Not necessarily. Asendia can provide access to a wider international delivery network through one relationship, rather than requiring separate carrier agreements in every market.

Can Asendia connect with Shopify and marketplaces?

Asendia supports a range of integration routes for e-commerce platforms, marketplaces and shipping technology. The best connection depends on your platform, services, shipping origin and technology setup.

Can Asendia help with customs?

Yes. Asendia can support businesses with international customs data, clearance processes and suitable duties and tax solutions.

Can my shipping setup grow with my business?

Yes. As international volumes grow, you can add destinations, delivery services, returns, customs capabilities and technology without replacing your entire setup.

Ready to grow internationally?

Spend more time growing your business. Less time managing international delivery.

Tell us what you sell, where your customers are and how many parcels you ship. We'll help you understand the international delivery options that could work for your business.